Privacy Policy

Last updated: May 7, 2026

SKYTRAIL TECHNOLOGIES (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following categories of personal data:

• Contact information: name, email address, shipping/billing address, phone number.
• Payment information: credit card details, billing address (processed securely via encrypted gateways; we do not store full card numbers).
• Order and usage data: products purchased, date and time of transactions, browsing history, IP address, browser type, and device information.
• Communication data: emails, chat messages, and customer service inquiries.

2. How We Use Your Information

We use the collected data for the following purposes:

• To process and fulfill your orders, including shipping, delivery, and returns.
• To communicate with you about your order status and respond to your inquiries.
• To improve our website, products, and customer experience.
• To send promotional materials (with your consent; you may opt out at any time).
• To detect and prevent fraud or unauthorized transactions.

3. Data Sharing

We never sell your personal information. We may share necessary data with trusted third-party service providers who help us operate our business, such as:

• Payment processors (e.g., Shopify Payments, PayPal)
• Shipping carriers (e.g., USPS, FedEx, DHL)
• Marketing platforms (with your consent)

These partners are contractually obligated to protect your data and use it only for the intended purpose.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember your cart, and analyze site traffic. You can disable cookies in your browser settings, but some features may not function properly. We also use analytics services (such as Google Analytics) that collect anonymized data about site usage.

5. Data Security

We implement industry-standard security measures, including SSL encryption, firewalls, and regular security audits, to protect your personal data. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate or incomplete data.
• Request deletion of your data (subject to legal retention requirements).
• Object to or restrict certain processing activities.
• Data portability (where applicable).

To exercise these rights, contact us using the details below.

7. Children's Privacy

Our website is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will delete it promptly.

8. International Data Transfers

Your data may be processed in the United States or other countries where our service providers are located. By using the Site, you consent to such transfers. We ensure adequate safeguards are in place to protect your data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated date. We encourage you to review this page periodically.